The operation of the online store christianartesio.gr is governed by the Greek Code of Conduct for Electronic Commerce, as in force, as well as by the applicable Greek and European consumer protection legislation.
The Code of Conduct is available at:
http://www.greekecommerce.gr/gr/kwdikas-deontologias/
In accordance with Directive 2013/11/EU, as transposed into Greek law by Joint Ministerial Decision 70330/2015, consumers have the right to use Alternative Dispute Resolution (ADR) procedures for the out-of-court settlement of disputes arising from e-commerce transactions.
For consumers residing in Greece, the competent ADR body is the Hellenic Consumer Ombudsman (www.synigoroskatanaloti.gr), which operates as an independent authority and provides free mediation services.
For consumers residing in other European Union member states, the respective national ADR bodies apply, in accordance with applicable European and national legislation.
